Ransomware Incident Response & Readiness
When a breach occurs, speed and clarity determine the outcome. We provide the capability to respond, contain, and recover with confidence.
Cipher Security delivers real-world incident response — not passive monitoring. When ransomware strikes, you need responders who act, not dashboards that alert.
The Problem
Most Organisations Are Unprepared When It Matters Most
Ransomware is a business-critical risk — not an IT inconvenience. Yet when an incident unfolds, most organisations discover critical gaps in their ability to respond.
Limited Visibility
During an active incident, teams lack the telemetry and context needed to understand what is happening, where, and how fast it is spreading.
Fragmented Tools & Logs
Disconnected logging across identity, endpoint, and network creates blind spots that attackers exploit — and responders struggle to piece together.
No Clear Playbook
Without a structured response capability, organisations cannot quickly determine what happened, how far it spread, or how to contain it effectively.
Our Approach
A Two-Part Model Built for Real Incidents
Cipher Security's incident response capability is structured around two delivery models — designed to meet organisations wherever they are in their readiness journey. Both are built around rapid investigation, containment, and recovery — not generic monitoring.
Retainer-Based Response
Prepared & Ready
Pre-positioned capability that ensures your environment is forensically ready and our team is on standby before an incident occurs.
Reactive Response
Emergency Engagement
Immediate deployment when an incident is already underway — rapid triage, investigation, and hands-on containment from day one.
Retainer Incident Response
Prepared and Ready Before the Breach
A retainer engagement positions Cipher Security as an extension of your team — with visibility, tooling, and forensic readiness already in place when you need it most.
Pre-Positioned Visibility
Coverage across identity, endpoint, and network activity — structured to support rapid investigation from the moment an incident is declared.
Forensic Readiness
Structured logging and data retention practices that ensure evidence is available and actionable when it counts.
Rapid Responder Access
Direct access to experienced incident responders — no queues, no escalation delays, no time wasted explaining your environment from scratch.
Ransomware Detection Readiness
Detection and investigation capability specifically tuned for ransomware tactics — reducing uncertainty and accelerating response timelines.
Reactive Incident Response
Emergency Response When Every Hour Counts
When an incident is already underway, Cipher Security deploys immediately. Our reactive service is high-impact, high-urgency support designed to stabilise your environment and drive recovery as fast as possible.
Immediate Engagement
Rapid activation with no delays — our team engages from the first call.
Forensic Deployment
Rapid deployment of forensic tooling and data collection across affected systems.
Attack Investigation
Tracing entry points, lateral movement, and full scope of impact across your environment.
Containment & Recovery
Clear, actionable guidance to contain the threat and restore operations with confidence.
First 24 Hours
What Happens in the First 24 Hours
The first 24 hours of a ransomware incident are decisive. Cipher Security follows a structured, outcome-focused response cadence to maximise speed and minimise damage.
Each phase is designed to deliver clear answers and decisive action — giving leadership the information needed to make confident decisions under pressure.
Initial Triage
Investigation
Impact & Recovery
Why Cipher Security
What Makes Cipher Security Different
We are not a traditional SOC. Cipher Security is a lean, expert-led team built specifically around incident response — with the depth and focus that generalist providers cannot match.
1
Real Response, Not Just Alerting
We focus on hands-on investigation and containment — not generating alerts for your team to interpret alone.
2
Attack Validation Capability
We can validate how attacks actually occur in your environment, closing the gap between theory and real-world exposure.
3
Integrated Testing & Improvement
Response, testing, and resilience improvement are integrated — each engagement makes your organisation stronger.
4
Expert-Led Delivery
Senior practitioners on every engagement. No junior analysts, no ticket queues — direct access to expertise when it matters.
Client Outcomes
What Our Clients Achieve
Cipher Security engagements deliver measurable business outcomes — not just technical reports. Our clients leave with greater confidence, reduced risk, and a stronger security posture.
Faster Incident Response
Reduced time from detection to containment — limiting operational disruption and financial exposure.
Reduced Business Disruption
Structured response limits the blast radius of an incident and accelerates return to normal operations.
Clear Post-Incident Understanding
Leadership receives a clear, factual account of what occurred — supporting regulatory, legal, insurance, and board-level reporting.
Improved Future Resilience
Every engagement surfaces actionable improvements that reduce the likelihood and impact of future attacks.
Readiness Assessment
How Prepared Is Your Organisation Right Now?
Ask Yourself
Do you have forensic-ready logging across identity, endpoint, and network?
Could your team determine the entry point of an attack within hours?
Do you have a tested, structured incident response plan in place today?
Is there a named team ready to respond the moment an incident is declared?
If the Answer Is Uncertain
Most organisations cannot confidently answer yes to all four questions. That gap is where ransomware actors operate — and where Cipher Security helps close the exposure.
A readiness conversation with our team takes less than an hour and provides a clear picture of where you stand and what needs to change.
Contact Us
We're here to help you navigate the complexities of modern cybersecurity. Reach out to our experts to discuss your specific needs, get a demo of our solutions, or explore partnership opportunities.
General Inquiries
Have a question or need more information about our offerings? Email us anytime [email protected]
Speak with a Specialist
Connect directly with our sales team to discuss how we can secure your enterprise. Call us at 0800 247 437
Our Location
While we operate globally, our main office is located in Auckland. Contact us for detailed directions or to schedule a visit.